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Shipping Policy

For additional shipping information, please check our Shipping Policy or reach us via email service@dbackdrop.com

Return Policy

In order to provide a better shopping experience and customer service, Dbackdrop promises to issue a full refund including shipping fee (if there is) for any damaged, defective, or mis-shipped orders.

If you find any quality problems with our product when you receive your package, please contact us within 5 days of delivery. We are always ready to help.

All returns must be made within 30 days of receiving your merchandise..

More information please check our Return Policy here.

What size backdrops should I choose?

If you don't know how to choose your backdrops size,please read these questions.

1. Full-body or waist-up? If you are planning to take full-body portraits, make sure use a rubber floor mat to match the background. Or you will need a backdrop that is long enough to extend onto the floor,we also have many backdrops include the floor that save your budget.

2. How big is your studio space? We recommend measuring the space where you plan to use the backdrop, especially if it is for an event. It can be frustrating to show up on the day of an event, only to realize your backdrop is too big (or too small) for your venue.

3. How many people do you plan to photograph? 1-2 People=5ft wide; 2-4 People=6ft-8ft wide; 4+ People= 8ft-10ft wide; Extra Large Groups=20ft; Big Event=Custom bigger wide.